Returns & Refunds
At CozyPips™, we strive to ensure that you are completely satisfied with your purchases. We understand that sometimes you might want to return an item, so below is our Returns and Refunds Policy.
Return Conditions:
● Time Frame: Items must be returned within 30 days of the purchase date. ● Condition of Items: We accept returns only if the items are in their original, unopened, and unused condition. Opened or used products will not be eligible for returns.
● Exceptions: Some items may not be returnable or may have specific return conditions. Please see the product page for details.
Process for Returns:
1. Request a Return: To initiate a return, please contact our customer service team at with your order number and the reason for the return.
2. Approval of Return: We will review your return request and, upon approval, provide instructions for returning the product.
3. Shipping the Product Back: You will be responsible for shipping the item back to us. We recommend using a trackable shipping method.
4. Return Inspection: Once we receive the returned item, it will undergo an inspection to ensure it meets our return conditions.
Refunds:
● If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Non-Returnable Items:
● Items that are opened or used.
● Sale items or gift cards.
● Any item not returned within 30 days of purchase.
Damaged or Incorrect Items:
● If you receive a damaged or incorrect item, please contact us immediately , and we will arrange for a replacement.
To request a return please contact us.